{COVID-19 DELAYS} Due to social distancing required in Australia Post facilities, there has been fewer staff working at any one time. This means there are some delays processing parcels. As there has also been an increase in the volume of online shopping and fewer domestic flights available, delivery times might be longer than usual. Please keep in mind that safety is a priority and Australia Post will endeavour to have parcels delivered as quickly as possible. We apologise for these delays, and appreciate your ongoing support and continued loyalty.

Postage costs calculated on this website relate to purchases within {AUSTRALIA} only. The first item is $9.50 and additional items are $2.50 each. Please note ~ due to the very high costs associated with {INTERNATIONAL} postage we are no longer able to offer this service.

Provided items are in stock, all orders will be despatched within 24-48 hours via Australia Post. Depending on your location, your items should take between 2-10 working days to arrive (Monday to Friday, excluding public holidays). Delays in delivery may occur due to public holidays and other unforeseen circumstances ~ Ruby & Rose Interiors does not take responsibility for these delays.

Before items are sent, they are carefully checked to ensure that they are in perfect condition. Items will not be sent unless we are 100% happy with their quality. Great care is taken when packaging items, to avoid damage in transit, and to ensure they arrive at their destination in perfect condition. We use recycled packaging materials where possible.

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item is damaged.

If you have any questions relating to products stocked by Ruby & Rose Interiors, please use the {CONTACT} page.